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The product must be intact, unopened and in its original packaging. You must include with your shipment: the product, the order number concerned by the return and your contact details.

The return address is as follows:


1 rue Linnée

75005 Paris

We advise you to choose a mode of transport with a tracking number. Without tracking number, we will not accept any claims.

If the returned product does not meet the return conditions, the refund cannot be made. Orders placed on our e-shop cannot be returned or exchanged in our store and points of sale.

Products are shipped within 3 to 5 working days.

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